Terms and Conditions

VERY IMPORTANT: This ticket is complimentary, not for sale and is, under no circumstances, transferable. THE PRODUCTION COMPANY, STUDIO/VENUE & APPLAUSE STORE PRODUCTIONS LTD HAVE THE RIGHT TO REFUSE ADMISSION TO ANY PERSON. ENTRANCE IS SUBJECT TO SEATING/VENUE CAPACITY & SERVED ON A FIRST COME, FIRST SERVED BASIS. THIS eTICKET DOES NOT GUARANTEE ENTRANCE (unless it clearly states Priority Pass. *Restricted times, terms and conditions apply). PLEASE ENSURE THAT YOU (& your guests) ARRIVE EARLY. You will not be able to hold spaces in the queue for your guests.

The taking of photographs in the studio is strictly forbidden at all times. Tape recorders, radios, food and drink are not to be taken into the studio. The Production Company hereby expressly exempts (or its servants, agents and associates) and will not be responsible for any loss or damage to property or personal injury howsoever arising occurring to the ticket holder when on company premises/location. The Production Company and Applause Store Productions Ltd reserves in its absolute discretion the sole right to refuse admission to any person, to cancel the performance without notice to the ticket holder and without liability to the ticket holder and to alter times of commencement and completion of recording without incurring liability. Advance notice of any such changes will be given where possible via email. By participating in this television recording, you are agreeing to allow any broadcaster the right to use the footage and giving them clearance throughout the world. Ticket holders are asked to strictly follow directions, Health & Safety information given to them at any time by the employees of The Production Company, Studio/Venue and Applause Store Productions Ltd. People with disabilities and/or restricted mobility should make prior arrangements with us for their health, safety and welfare and accompanied by a competent helper. Please note: due to some special effects for various programmes it is necessary to use synthetic smoke. Please note strobe lighting may also be used during some recordings/transmissions. All guests/artists are subject to change and/or cancellation. Due to the nature of the programme there is a minimum age requirement. FOR SECURITY REASONS THE STUDIO/VENUE RESERVE TO THEMSELVES IN THEIR ABSOLUTE DISCRETION THE SOLE RIGHT TO INDIVIDUAL AND/OR BAG SEARCHES BEFORE PERMITTING ENTRY INTO THE STUDIO/VENUE. Please be aware that doors at some shows may open earlier for security reasons. Anyone who seems to be intoxicated or drinking alcohol in the queue may be refused entrance into the venue.

VERY IMPORTANT: Applause Store operates a completely free ticket service. However, it has been brought to our attention that some people have been selling/advertising our free tickets on various web sites including Ebay. We take this matter very seriously. Anyone found to be selling their ticket allocation will instantly make them void and may also face formal proceedings against them. If you have bought or know anyone advertising our free tickets for sale, we would like to hear from you.